FAQ

Frequently Asked Questions

1. How long is shipping?

We deliver nationwide across South Africa via Aramex. Delivery takes 8–15 business days from the date your order is placed. No customs, no hidden duties — what you see is what you pay.

2. Do you offer refunds?

If you're not happy with your order, please contact us and we'll sort you out.

3. How do I track my order?

Once your order has been shipped, you'll receive a tracking number via email. You can use this to track your parcel directly on the Aramex tracking page.

4. What materials are your products made of?

Our products are made from high-quality materials selected for durability and performance. Specific material details are listed on each product page.

5. How do I contact you?

You can reach us via our Contact page or send us a message on WhatsApp for a quick reply. We're here to help!